About This Privacy Statement
KualaLumpurCity.my is committed to user privacy in respect of our services, and guards your data carefully. The online environment provides an unprecedented access to information, but the convergence of communication and information technologies also brings a range of information privacy issues to the center of public concern.
At KualaLumpurCity.my, we take care to respect your right to privacy and to fully comply with our obligations under Malaysia’s Personal Data Protection Act (“PDPA”).
KualaLumpurCity.my can only obtain personal information from you via this site if you choose to supply it to us by entering your information in the appropriate locations herein.
Your Consent
By using our website, you consent to the collection and use of your personal information by KualaLumpurCity.my as described below. Any changes to our privacy policy will be post on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. You are under no obligation to provide us with your personal information. Any personal information you supply to us via our website will be treated as confidential.
What Personal Data
The types of personal information that we collect from you will depend on how you use the www.kualalumpurcity.my website. For example, when subscribing to our alerts, newsletters or other, we will collect details such as your name, e-mail address, phone number, postal code, your preferences for receiving email correspondence. Some of this information is essential for us to be able to accurately identify who is using the service. If you do not provide this information to us, we will not be able to provide the additional information you have requested.
For statistical purposes, we collect de-identified information on website activity (such as the number of users who visit the web site from another site, the address of that site) through the use of “cookies”.
We do not collect sensitive personal data (e.g. health, biometric) unless explicitly stated and with your explicit consent.
How We Use Your Data
We use your data to:
- Provide and personalize our site and content
- Send newsletters or updates (only with consent; you may unsubscribe anytime)
- Respond to enquiries and support requests
- Analyze traffic and user behaviour
- Improve functionality and security
Use and disclosure of personal information
KualaLumpurCity.my does not sell your personal information to any other party, nor do we purchase lists of information from any source.
KualaLumpurCity.my acknowledges that you will click through to third party sites from our website and recommends that you refer to the privacy statements of the sites you visit. KualaLumpurCity.my assumes no responsibility for information and content of third party sites.
Keeping up to date records
We will take reasonable steps to make sure that the personal information we collect, use and disclose is correct. If your personal details change, such as contact numbers and address, we would appreciate if you could please advise us so we can update records and continue to be of service to you.
Data Retention
We retain personal data only as long as necessary for the stated purpose (e.g. subscription records while subscribed, analytics data per security standards), and thereafter securely delete or anonymize it .
Security Measures
We implement technical and organisational protections to prevent unauthorized access, alteration, disclosure, or destruction of personal data—such as access controls, encryption, and monitored systems.
Changes to Policy
We reserve the right to update this policy at any time. Changes will be noted with a new “Last Updated” date. Your continued use after changes implies acceptance.
Last Updated: 12 June 2025
